Refund & Cancellation
Refund & Cancellation
Refund Policy
This Refund Policy (“Policy”) applies to all purchases and subscriptions made with Mensa Labs Private Limited (“Company,” “we,” “our,” or “us”) for the product and services offered under the brand Peso.
Last updated: September 5, 2025
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We strive to ensure that our customers are satisfied with the products and services we provide. However, if you are not entirely satisfied, please review our refund policy below.
Subscriptions
Free Trial : Peso offers a free trial period, you are encouraged to use it to evaluate the product before committing to a paid subscription.
Monthly Subscriptions : Payments made for monthly subscriptions are non-refundable. You may cancel your subscription at any time, and access will continue until the end of the billing cycle.
Annual Subscriptions : You may request a refund within 30 days of the initial purchase of an annual plan if you are not satisfied. After this period, no refunds will be issued.
One-Time Purchases
For any one-time purchases of services, add-ons, or credits, payments are non-refundable once the service has been delivered or activated.
How to Request a Refund
To request a refund, please email us at founders@pesohq.com with the following details:
Your registered email ID/Phone Number.
Transaction/Invoice ID.
Reason for refund request
Refunds, if approved, will be processed within 7–14 business days and credited to your original payment method.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
Email us at founders@pesohq.com
We strive to ensure that our customers are satisfied with the products and services we provide. However, if you are not entirely satisfied, please review our refund policy below.
Subscriptions
Free Trial : Peso offers a free trial period, you are encouraged to use it to evaluate the product before committing to a paid subscription.
Monthly Subscriptions : Payments made for monthly subscriptions are non-refundable. You may cancel your subscription at any time, and access will continue until the end of the billing cycle.
Annual Subscriptions : You may request a refund within 30 days of the initial purchase of an annual plan if you are not satisfied. After this period, no refunds will be issued.
One-Time Purchases
For any one-time purchases of services, add-ons, or credits, payments are non-refundable once the service has been delivered or activated.
How to Request a Refund
To request a refund, please email us at founders@pesohq.com with the following details:
Your registered email ID/Phone Number.
Transaction/Invoice ID.
Reason for refund request
Refunds, if approved, will be processed within 7–14 business days and credited to your original payment method.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
Email us at founders@pesohq.com